Terms & Conditions

1. About These Terms

In these terms, “Yours Truely”, “we”, “us” or “our” refers to the business operating this website. “You” or “customer” refers to anyone visiting the website or purchasing products from us. Please read these terms before placing an order.

2. Website Use

You agree to use this website only for lawful purposes and in a way that does not interfere with its operation or other users’ experience. You must not attempt to gain unauthorised access to the website, its systems, or another customer’s information.

3. Product Information

We make reasonable efforts to display product descriptions, photographs, colours, sizes and other details accurately. Actual colours and appearance may vary depending on your screen or device. Product information and availability may be updated without prior notice.

4. Prices and Payments

Prices are shown in Indian Rupees (INR), unless stated otherwise. Applicable shipping fees, taxes or other charges will be displayed during checkout where relevant. Orders are subject to successful payment authorisation and order confirmation. We may correct pricing or listing errors and contact you if an order is affected.

5. Orders and Cancellation

After placing an order, please check your order details carefully. We may decline or cancel an order where a product is unavailable, payment is not authorised, information is inaccurate, or a suspected misuse or fraudulent transaction is identified. If payment has already been collected for an order we cancel, any eligible refund will be processed to the original payment method or as required by applicable law.

If you need to request an order cancellation, contact us as soon as possible. A cancellation may not be possible once an order has been processed or dispatched.

6. Shipping and Delivery

Delivery estimates are provided for guidance and may vary due to location, courier operations, weather, public holidays or other circumstances beyond our reasonable control. Please provide a complete and accurate delivery address and contact number. We are not responsible for delays caused by incorrect or incomplete information supplied at checkout.

7. Returns, Exchanges and Refunds

Returns, exchanges and refunds are governed by our separate Returns Policy. Please review that policy before making a purchase. Any return or refund request must meet the eligibility conditions and time limits stated in the applicable policy and under applicable law.

8. Offers and Promotions

Promotional offers, coupon codes and discounts may be subject to additional conditions, validity periods, product exclusions or minimum order values. Unless stated otherwise, offers cannot be exchanged for cash or combined with other promotions. We may modify or withdraw an offer where permitted by law.

9. Intellectual Property

Website content, including text, graphics, logos, product images, design elements and other materials, belongs to Yours Truely or its respective rights holders and is protected by applicable intellectual property laws. You may not copy, reproduce, republish, distribute or commercially use this material without prior written permission, except where permitted by law.

10. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how personal information may be collected, used and protected.

11. Limitation of Liability

To the extent permitted by applicable law, Yours Truely will not be liable for indirect or consequential losses arising from the use of this website or delays and interruptions outside our reasonable control. Nothing in these terms excludes or limits a right or liability that cannot legally be excluded or limited.

12. Third-Party Services and Links

Our website may use or link to third-party services, including payment gateways and delivery providers. Those services may have their own terms and privacy policies. We are not responsible for third-party websites or services, except as required by applicable law.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated date. Your continued use of the website after changes are posted indicates acceptance of the updated terms, to the extent permitted by law.

14. Governing Law

These terms are governed by the applicable laws of India. Any disputes will be handled by the competent courts or authorities with jurisdiction, subject to applicable consumer protection laws.

15. Contact Us

If you have questions about these Terms & Conditions, please contact us using the contact details provided on the Contact Us page of our website.

Last updated: 23 October 2026